These Terms & Conditions explain how our website works and what you can expect when using it or purchasing from us. By using this website or placing an order, you agree to these terms.

1. About Us
This website is operated by Addiction Aid UK, based in the United Kingdom.
These Terms & Conditions apply to all visitors and customers using this website.

2. Use of This Website
You agree to use this website in a lawful and respectful manner.
You must not misuse the website, attempt to interfere with its operation, access restricted areas, or use the site for any unlawful purpose. We reserve the right to restrict or terminate access if these terms are breached.

3. Products
Addiction Aid UK sells printed greeting cards and related paper-based products. All products are intended to offer encouragement and recognition only and are not intended as medical, therapeutic, or clinical advice. 
All products are subject to availability. We reserve the right to update, change, or withdraw products at any time.

4. Orders
When you place an order, you are making an offer to buy. Your order is accepted once you receive order confirmation from us. We do our best to ensure product descriptions and images are accurate. However, we do not guarantee that all details are free from error.

5. Printing & Colour Variation
Due to the nature of printed products, colours may vary slightly between print runs and from how they appear on screen. Differences in screen settings, device displays, lighting conditions, and printing processes can affect colour representation. While we take care to ensure our designs are reproduced as accurately as possible, we cannot guarantee exact colour matching between digital previews and the final printed product.
Such variations are considered normal within the printing industry and do not constitute a fault.
Product images are for illustrative purposes only. 

6. Pricing & Payment

• All prices are shown in GBP (£) and include VAT where applicable.

• Payment must be made in full at checkout.

• We reserve the right to change prices at any time, but this will not affect orders already placed.
   

7. Delivery
Delivery times are estimates only and may vary. Full delivery details are available on our Delivery Information page.

8. Important Notice
Addiction Aid UK is not a treatment provider. Nothing on this website or within our products is intended to diagnose, treat, cure, or prevent any medical or mental health condition. Our products should not be used as a substitute for professional advice, medical care, therapy, or addiction treatment.

9. Liability
We take reasonable care to ensure information on this website is accurate. However, we do not guarantee that all content is complete or up to date. To the fullest extent permitted by law, Addiction Aid UK is not responsible for indirect or consequential losses arising from the use of this website or our products.
Nothing in these terms limits your statutory consumer rights.

10. Intellectual Property
All content on this website, including text, designs, images, logos, trademarks, branding, and card artwork (including the Addiction Aid UK words and Addiction Aid UK logos), is the property of Addiction Aid UK.
No content may be copied, reproduced, adapted, distributed, or used for commercial purposes without prior written permission.

11. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be published on this page.

12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.