Privacy Policy

1. Who We Are
Addiction Aid UK operates this website and is responsible for how your personal data is handled. If you have any questions about this policy or how your data is used, you can contact us via the Contact page on this website.

2. What Information We Collect
We may collect the following personal information:

• Your name

• Email address

• Postal address

• Payment and order details

• Any information you choose to provide when contacting us

3. How We Use Your Information
We use your information to:

• Process and fulfil orders

• Communicate with you about your order

• Respond to enquiries or messages

• Meet legal and accounting requirements
   

We only collect and use information that is necessary for these purposes.
 
4. Payments
Payments on this website are processed securely by third-party payment providers. We do not store or have access to your full payment card details.
 
5. Sharing Your Information
We only share your personal data where necessary to operate our business, such as with:

• Payment processors

• Delivery partners

• Website and ecommerce service providers
   

These parties only receive the information they need to perform their services and are required to handle your data securely.

We do not sell your personal data to third parties.

6. Cookies
This website uses cookies to help it function properly and to improve user experience. You can manage or disable cookies through your browser settings. Please note that some parts of the website may not work correctly if cookies are disabled.

7. How We Store and Protect Your Data
We take reasonable steps to protect your personal information and keep it secure. Your data is stored only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.

8. Your Rights
Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (where applicable)

• Object to or restrict certain types of processing

To exercise these rights, please contact us via the Contact page.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.

10. Governing Law
This Privacy Policy is governed by the laws of England and Wales.